FAQs

1. What makes Notabag Original super smart and super simple? Why is there no zipper in Notabag Original, Reflective & Mini? What patents, certifications and awards does the Notabag brand hold?


2. Where and how are Notabag products made? What material are Notabag products made of? What is our packaging made of?
3. What are the unique features of Notabag original, Reflective, Mini and Duffel?
4. How should I take care of my Notabag?
5. The Notabag I ordered arrived damaged, what do I do?
6. How can I become a Notabag wholesaler?
7. Can I customize Notabag products?

 

1. What makes Notabag Original super smart and super simple?

It is the patented design and functionality that makes Notabag super smart and super simple. Due to its unique design, a single pull on the straps converts Notabag from a sleek bag to an easy-to-carry backpack. It is not just a smart combination of a bag and a backpack. It is an eco-friendly solution that complements active lifestyle and addresses a real need for a versatile bag.

When not in use, it can also be folded into its interior pouch, turning it into a hand-sized pouch for easy storage. The interior pouch is attached to the Notabag, making sure it doesn’t get lost and you don’t have to look for it. Plus, it serves as an additional pocked for your keys and other smaller items, you need quick access to.




Why is there no zipper in Notabag Original, Reflective & Mini?

We intentionally chose not to use any additional materials such as zipper, buttons or Velcro. Each Notabag is entirely made out of a single material, in accordance with the minimalistic design. Notabag Original has a distinctive shape that allows it to transform itself seamlessly, and with a bit of weight it closes itself when carried as a backpack.

What patents, certifications and awards does the Notabag brand hold?


Some of the most influential institutions in the world of product design distinguished Notabag not only for its excellent design (German Design Award 2016), but also for its inclusivity and high consideration for people with disabilities (Hesse State Award for Universal Design) and its aptitude for enriching lives and society through design (Good Design Award 2019 in Japan).

 Our products are protected by international patents and all of our materials are tested for harmful chemicals and are REACH certified.


2. Where and how are Notabag products made?

All our products are handmade in southern China. We choose to work with smaller, family owned workshops and are continuously in touch with our production team. Having that direct connection gives us complete transparency and control of how our products are being made. Our partners are also committed to fair working hours and pay, proper habitant conditions, and strong workplace safety for the employees.

To minimize waste our Notabags Original & Mini are assembled from one continuous pieces of material. We do an almost 100% QC check on our products. The material we use is not simply sourced, it is made according to our specifications, exclusively for us. All of our materials are tested for harmful chemicals and have to meet the REACH standard.

What materials are Notabag products made of?

Notabag Original & Mini is made from a fabric produced exclusively for the Notabag brand. It is a combination of cotton (63%) and rip-stop nylon (37%). The cotton gives the fabric a soft, noise-less touch, making it comfortable to wear and the nylon makes it durable for a continuous re-use. It is a fabric specifically produced according to our specifications.

Notabag Reflective is made from the same material, with the addition of high-visibility material, which is 100% reflective polyester, to keep you visible and safe when you are out after dark.

Notabag Duffel is also made from the same combination of cotton (63%) and rip-stop (37%) nylon and the lining is 100% polyester.

All of our materials are tested for harmful chemicals and meet the REACH standard.

What is Notabag packaging made of?


We use paper packaging for all Notabag products. The packaging for Notabag Duffel is made out of 100% recycled paper. All of our packaging is recyclable.


3. What are the unique features of Notabag original, Reflective, Mini and Duffel?

All our products are made out of water-resistant materials, are washable, and are distinguished by their easy transformation feature. For specific details see the table below.

Notabag products overview


4. How should I take care of my Notabag?

Notabags are made to be used and reused so once in a while they may need a wash.
Here are some easy instructions on how to take care of your Notabag:
1. Machine Wash at 30C/86F or handwash if you desire.

2. Line dry

3. Cold Iron (optional)

 

5. The Notabag I ordered arrived damaged, what do I do?

Please send us an email at info@notabag.com with an image of the damage. We will make sure to find a solution to replace your Notabag.


 

6. How can I become a Notabag wholesaler?

We’re always looking for interested retailers who share our vision. You can visit our wholesale page and fill out the form at the bottom of the page and we will get back you shortly: notabag.com/pages/wholesale


7. Can I customize Notabag products?


Yes, we offer different customization options. Please visit our custom page for more information and to get in touch with our team. We will get in touch with you shortly after we receive your initial inquiry.