Shipping & Returns
Once you place an order, you will receive a confirmation email from us. All orders placed on Monday through Friday, excluding German holidays, will be processed the same day. Depending on product availability and payment verification, orders will be shipped within the next 2 working days. Orders placed on the weekend or holidays, will be processed the following business day.
Germany: 1–2 days
EU Shipments: 2–5 business days
Non-EU Shipments: 5–10 business days
Shipment to USA: Please visit our US Online Shop at www.notabag.us
For expedited shipping, please contact us at email@example.com to initiate the arrangement in advance.
Tracking of Shipment
You will receive an email notification about the shipping status of your order.
Shipping cost is calculated at the checkout depending on the shipping address and order volume.
Here, you can find our shipping costs rate:
|Country||Orders under 50€||
Orders above 50€
|Germany||4,00 €||Free shipping|
|Belgium||5,50 €||Free shipping|
|The Netherlands||5,50 €||Free shipping|
|France||5,50 €||Free shipping|
|Austria||5,50 €||Free shipping|
|Italy||6,50 €||Free shipping|
|Spain (Peninsula)||8,00 €||Free shipping|
Orders under 75€
Orders above 75€
|UK||20,00 €||20,00 €|
|Spanien (Islands)||10,50 €|
|Czech Republic||12,50 €|
|Zone 1||25,00 €|
|Zone 3||32,00 €|
|Zone 4||25,00 €|
|Zone 5||34,00 €|
|Zone 6||34,00 €|
|Zone 7||40,00 €|
|Zone 8||52,00 €|
Shipping cost will be automatically calculated according to the final data included on checkout. If you need more details, please contact us at firstname.lastname@example.org, we'll be happy to help you.
Notabag is not responsible for any import fees or duties on international orders. Please contact your country’s customs office to calculate import cost. All orders are shipped to the address provided to us during the online purchase. Notabag is not responsible for failed shipments due to the wrong address. If your order is returned to us due to a wrong shipping address, we will notify you and gladly resend it to you at additional shipping cost.
Returns are accepted for unused products up to 14 days from the day you receive your products. We can refund the price you paid for the product, without the shipping costs. In order to initiate a return, simply email us at email@example.com for instructions. Please make sure that the returned Notabag products are carefully wrapped and that you provide us with a tracking number, as we are not responsible for lost returned products.